Privacy Policy
Your privacy is important to us. This policy explains how GROPHIX Design & Construction Ltd collects, uses, and protects your personal information.
Information We Collect
We collect information you provide directly to us when you:
- Request quotes or consultations for construction projects
- Contact us through our website, email, or phone
- Subscribe to our newsletter or updates
- Apply for employment opportunities
- Visit our offices or project sites
Types of Information
- Personal Information: Name, email address, phone number, physical address
- Project Information: Project details, budget range, timeline, location
- Technical Information: IP address, browser type, device information
- Communication Records: Messages, calls, and meeting notes
How We Use Your Information
We use the information we collect to:
- Provide construction and architectural services
- Respond to your inquiries and quote requests
- Communicate project updates and milestones
- Improve our services and website experience
- Comply with legal and regulatory requirements
- Process employment applications
- Send relevant industry updates (with your consent)
Information Sharing
We do not sell, trade, or rent your personal information. We may share information only in these circumstances:
- Service Providers: Trusted partners who assist in project delivery
- Legal Requirements: When required by law or legal processes
- Project Partners: Architects, engineers, and subcontractors (with your consent)
- Emergency Situations: To protect safety and prevent harm
Data Security
We implement appropriate security measures to protect your personal information:
- Secure Socket Layer (SSL) encryption for data transmission
- Restricted access to personal information
- Regular security audits and updates
- Secure storage of physical and digital records
- Employee training on data protection
Your Rights
You have the right to:
- Access your personal information we hold
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Withdraw consent for data processing
- Request data portability where applicable
Cookies and Tracking
Our website uses cookies to improve your experience:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand website usage
- Preference Cookies: Remember your settings and preferences
- Marketing Cookies: Used for relevant advertising (with consent)
You can control cookies through your browser settings.
Data Retention
We retain your information for as long as necessary to:
- Provide ongoing services and support
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
- Maintain accurate business records
Typically, we retain personal information for 7 years after project completion or final contact.
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting updates on our website
- Sending email notifications to active clients
- Including notices in project communications
Last Updated: January 2025
Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, contact us: